Maids agencies can be considered as the matchmakers. They are no ordinary matchmakers but professional ones that ensure honest transactions in between two parties. They are being covered the job because they must also claim the liability if anything goes improper. Maids and employers are the top 2 customers of any maid agency. When these two parties collide, the agency must choose a side, inevitably.
When a domestic helper experiences a setback with her employers, she experiences regrets.
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Maid abuse is an unwanted yet continuing case. When the story has been discovered, the people point a finger to the one responsible; the agency, a lot more than the employer. It is not always the agency’s fault; these things are often unforeseen, apt to be called accidents.
A maid placement agency always strives to please the employers rather than the domestic helper. Chunks of these earnings after all come from employers. Like maids, there are also good and bad employers, even when all of them have money. Filipinos, being the common maid, also has the most number of instances of maid abuse around the world.
When something happens between the maid and the employer, the placement agency that offered the maid services are also connected to the problem. Agencies are not just out to publish information, they need to ensure the information is accurate and would be relevant in the future. This is a method to protect both the maids and the agencies.
At times, the maids agencies must not only stand in the middle. As matchmakers, they have a role to play to find out who committed the mistake. The agency therefore must stand on the side regarding justice, be it on the employer’s area or the maid’s. It is their obligation in the end to compensate for any grievances or even liabilities. There is no use blaming; addressing up is their only strategy to ensure both parties revert to the standard peaceful state.